Frequently Asked Questions

Your Questions Answered

How do I know if you can help me?

It is very important to find the right person to work with.  The best way to find out if we will make a good fit is to book in a for an initial session so that we can meet and talk through whatever is on your mind.  Sometimes one session is not enough for us to make this decision and a second session can be helpful to process thoughts and feelings about the first session.  If I am not able to help you, or if you decide my approach is not right for you, I may be able to refer you on to another qualified and appropriate therapist.

Do you charge a cancellation fee?

Sessions are payable by cash or cheque at the end of a session, or by bank transfer before a session.  I ask that if you are unable to attend a session that you give me at least 24 hours notice.  Sessions cancelled at less than 24 hours notice will be charged at the full rate.

Do you keep notes?

I keep brief notes of our sessions together as required by my accrediting bodies and insurers.  These notes contain the dates of sessions and a very brief summary of the theme of each session.  They are pseudonymised and contain no identifying information and are kept in a locked filing cabinet.

Is your practice accessible?

Unfortunately my practice is not currently fully accessible as it is on the first floor.  There is plenty of parking space outside the consulting room.  If you are not able to manage steps do let me know as I have an alternative space we could use on the ground floor.  I also see clients on-line if preferred or if you are not able to travel.